Alive? No, Life Support

Wouldn’t turn on at all this morning. After retrying a few times, Todd suggested popping out the battery, let it sit, pop it in, turn it back on. This time I got the HP load screen directing me into safe mode. Wouldn’t really let me do any hardware checks, so I reloaded in normal windows and I’m here, online, but for how long?

Having backed everything up, I’m much calmer about this.

I tried the live HP chat, and the guy was very helpful. I heard a lot of what we’re supposed to say at my job to the inbound client calls – he hit all the right notes – and the guy offered me a free repair, even though I’m outside the warranty window. (Whether he made a special case, or if this is how they regularly do it, I don’t know.) He said we’d tried all the things to try, and that it was a motherboard issue. I’ll receive a mail-in box in a couple of days, and it should take a week and a half before it’s returned, good as new.

Which reminds me of my old Daewoo, my first computer. The company doesn’t even make computers anymore … hehehe … but after having a candle burning near my computer melted the keyboard contacts on the left side of my laptop, I had to mail it away for repairs. Good as their word, too. Here’s hoping HP can work the same magic.

Off to drown my sorrows in Okami and Katamari.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s